HR - Handling Discipline and Grievance Issues Effectively

Managing Discipline and Grievance issues can be complex, difficult and potentially costly.

This one day practical course will provide you with an opportunity to develop the skills required to effectively manage such cases and ensure you are up-to-date with the latest employment legislation.

Impact/outcomes

• Be able to identify Discipline and Grievance issues and be familiar with your organisation's Procedures for dealing with such issues;
• Understand the rights and responsibilities of all parties involved;
• Have an awareness of the relevant legal framework.
• Have had an opportunity to practice the skills required in managing Discipline and Grievance issues in the workplace.

Programme

AM - Discipline

• Course Objectives.
• Why have a Policy?
• The Discipline Quiz - the Procedure;
• The Discipline Quiz - wider implications;
• The (Organisation's) Procedure;
• Suspension, Investigation, Hearing and Appeal;
• Discipline exercises ;
• Reasons for dismissal.

PM - Grievance

• What is a Grievance?
• Why have a Grievance Procedure?
• Resolving Grievances;
• The (Organisation's) Procedure.

Formal delivery will be kept to a minimum with an emphasis placed on group discussion and a willingness to participate in group exercises and practical case studies. 

Who should attend

Line managers, HR Advisors and Supervisors who are required to handle Discipline and Grievance issues in the workplace.

 

 

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