providing a network of support, advice and consultancy services on all people matters
Liz McQue - Chief Executive
Handling Complex Information
- Category: Councillor Development and Governance
- Date: No current presentations
- Times: Half day
As a councillor you will handle a plethora of information on a daily basis and this course will help you face the challenges of the information technology age. It will provide a practical introduction to techniques for improving effectiveness with information handling.
Impact/outcomes
The course will consider the challenges of information handling within modern local government and explore the various strategies, tools and techniques for the better handling of complex information in whatever form. You will discuss the cognitive activities and resources involved in information processing and identify and practice skills required to improve effective information handling.
Programme
Mapping complexity in modern Local Government
Information and communication processing
Dissonance and consonance
Levels of processing
Improving information and communication systems
Tools, techniques and strategies
- - handling calls, correspondence and e-mails
- - speed reading and effective writing
- - delegation, organisation and planning
- - learning strategies and resources
Course review
Who should attend: Councillors. This course is also suitable as an induction module for new councillors.