
Liz McQue - Chief Executive

Event details: Programme Outcomes
Further details: Day One Models of Consultancy Differences between internal and external consultancy The consultancy cycle Focus on gaining entry - Clarifying the contract Building relationships Diagnosis Generating options Feedback Workforce Planning in context Identifying key and transferable skills - Emotional Intelligence - Building rapport Skills practice - co-consultancy trio's -workforce planning Day Two Review Understanding the impact of organisational culture on consultancy work Using "self" as instrument Dealing with resistance Workforce Planning - Consultancy tools and techniques Issues Analysis Visioning Skills practice Building a team approach to consultancy Personal and team consultancy skills review Review of workshop
Who should attend: Those involved in providing a consultancy service on an internal basis particularly in relation to supporting service managers producing workforce plans.