Empathy in Leadership

The key capability that turns Managers into Leaders

In the rush to be ‘strategic' the leaders' need to connect with their people, be it their team, their customers or their partners, can easily be overlooked. And yet, whenever anyone reads anything about leadership the following point is almost always stressed: the key to effective transformation is to engage hearts and minds.

The key to this is empathy. The leader who understands the mood and perspective of others is the one who can connect, engage and inspire.

"Seek first to understand and then to be understood."

Impact of attending this course:

• To effectively use empathy as a leadership tool
• To be able to more effectively translate strategy into action

Programme Content

• An understanding of how and why people choose to commit to something and the role empathy plays in this
• Definition and exploration of your ‘empathy challenge' as leader
• The way we make decisions - ‘rational' or ‘emotional' - and how that impacts leadership
• Language, ideas and visions - tuning these to where people are at
• The link between empathy and ‘authentic leadership'
• Understanding ‘task bias'
• Surfacing the unconscious motivations that act as empathy blockers

Who should attend

• Leaders and managers who want to enhance their transformational qualities.
• Aspiring leaders who want to expand their managing people skill base.

Waiting List

Contact Us