Management Development Award - ilm Introductory

The programme is a certificated course through the Institute of Leadership and Management (ILM) and will provide delegates with basic management knowledge and skills. It will include progressive development activities, which will enable the delegates to demonstrate improvements in their performance. Once the delegates have attended all the modules and completed the project work they will have achieved an award equal to the Introductory Management Award.

Aims of the programme:

To provide managers with knowledge and skills in the following areas:-

~ Managing Activities

~ Managing Resources

~ Managing People

~ Managing Information

~ To enable managers to demonstrate their competence in a variety of workplace scenarios.

Course Method:

The programme is structured to allow participants to develop their skills through a participative approach using group discussion, syndicate work, practical exercises and formal input designed to reflect situations relevant to managers.

INTRODUCTORY MANAGEMENT DEVELOPMENT PROGRAMME

Following an induction the programme will be based around the following modules:-

Module 1 ~ Customer Care

Managing Activities ~ Service Delivery

~ Quality

~ Health and Safety

Module 2 ~ Managing Change

Managing Activities/ ~ Time Management

Managing People ~ Planning and Delegation

Module 3 ~ Leadership

Managing People ~ Motivation

~ Setting Standards and Objectives

Module 4 ~ Recruitment and Selection

Managing People/ ~ Training and Development

Managing Resources ~ Budgets and Cost Control

Module 5 ~ Team Development

Managing People/ ~ Counselling

Managing Information ~ Managing Performance

~ Managing Meetings

Module 6 ~ Presentation of Projects

Managing Information ~ Evaluation

 Who should attend: First line managers and/or supervisors.

 

 

 

 

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