providing a network of support, advice and consultancy services on all people matters
Liz McQue - Chief Executive
Personal/Core Skills
Other Events
Assertiveness Skills
Assertiveness is an important skill. This practical course provides participants with an understanding of assertiveness and an opportunity to consider how to apply it different situations.Before the course participants are asked...
Caring for Your Customers
Event details: To provide an opportunity for front line staff to discuss and develop the skills required when dealing with customers. On the course you will identify the personal skills required in providing quality service:...
Chairing Meetings
Event details: To enable delegates to chair meetings with greater effectiveness and control. Further details: At the end of the course participants will have an understanding of: Why meetings fail; How to get more from...