HR - Investigation Skills - 1 DAY Course

This course is designed for all managers and other individuals who are required to carry out investigations into HR related matters. These might include disciplinary and capability investigations, grievances, complaints of harassment or bullying and complaints against staff from service users.

To enable individuals commissioned by the organisation to conduct fair, independent, formal investigations, in accordance with the remit of all relevant policies.

As HR resources are centralised or become increasingly stretched, HR teams are required to devolve greater responsibility to line managers to conduct investigations. It is therefore vital that managers develop or refresh the skills, tool and techniques which will ensure that investigations are conducted fairly.

Additionally, complaints to Employment Tribunals continue to rise, and managers must be properly trained and equipped to defend their investigations and the associated findings, should a case proceed to Tribunal hearing.

Outcomes:

By the end of the programme participants will:

• Be able to link the organisation’s policies and the legislative framework governing investigations, with the practical skills needed to conduct thorough investigations

• Have discussed and be able to describe the role of the investigator and understand the possible outcomes of the investigation by working through case studies

• Have developed and practised interviewing skills by taking part in practice investigation interviews

• Understand the purpose, required structure and content of the investigation report and associated documentation

 Programme:

• The organisation’s policies and procedures & the legal background

• Role, remit and responsibilities of the investigating officer

• Investigation and Interviewing skills techniques
  

• Interviewing skills - preparation & practice    

• Feedback from skills practice

• Layout, format and style of statements & investigation reports

 

 

 

 

 

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